At rbet, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information as a player on the rbet platform.
rbet ("rbet," "we," "us," or "our") operates the online gaming platform accessible at rbet.one, providing Filipino players with access to slots, live casino games, sports betting, bingo, and related gaming services. rbet is the data controller responsible for the personal data of players registered on the rbet platform.
This Privacy Policy applies to all personal data collected by rbet in connection with your use of the rbet website, mobile interface, customer support channels, and any other services provided by rbet. By registering an account on rbet or otherwise using the rbet platform, you acknowledge that you have read and understood this Privacy Policy.
rbet is committed to complying with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its implementing rules and regulations, as administered by the National Privacy Commission ("NPC"). rbet processes your personal data in accordance with the principles of transparency, legitimate purpose, and proportionality as required under the DPA.
rbet collects the following categories of personal data from players:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, nationality |
| Contact Data | Philippine mobile number, email address, residential address |
| Financial Data | GCash number, PayMaya account, BPI / BDO / Metrobank account details (masked), transaction history |
| Account Data | Username, account balance, deposit and withdrawal history, bonus history, game activity logs |
| Technical Data | IP address, device type, browser type and version, operating system, session duration, login timestamps |
| Communications Data | Records of your interactions with rbet customer support, including chat logs and email correspondence |
| Responsible Gaming Data | Deposit limits set by you, self-exclusion requests, cooling-off period requests, session time preferences |
rbet does not collect sensitive personal information as defined under the DPA (such as health data, political opinions, or religious beliefs) unless specifically required for regulatory compliance purposes, in which case you will be notified and your consent obtained.
rbet collects personal data through the following means:
rbet uses your personal data for the following purposes:
rbet processes your personal data on the following legal bases under the Data Privacy Act of 2012:
rbet does not sell your personal data to third parties. rbet may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
All third parties with whom rbet shares personal data are required to process that data in accordance with the DPA and rbet's data protection standards. rbet does not transfer personal data outside the Philippines except where required by applicable law or with your explicit consent.
rbet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
Upon expiry of the applicable retention period, rbet will securely delete or anonymise your personal data in accordance with its data disposal procedures. Where deletion is not immediately possible due to technical constraints, rbet will isolate the data from further processing until deletion can be completed.
rbet uses cookies and similar tracking technologies on the rbet platform to enhance your experience, maintain session security, and analyse platform usage. The following categories of cookies are used:
You may manage your cookie preferences through your browser settings at any time. Please note that disabling certain categories of cookies may affect the functionality of the rbet platform. Strictly necessary cookies cannot be disabled as they are required for the platform to operate.
rbet implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While rbet takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, rbet will notify the National Privacy Commission and affected players in accordance with the requirements of the DPA and its implementing rules.
You also play an important role in keeping your data secure. Please ensure that you maintain the confidentiality of your rbet account credentials and notify rbet immediately if you suspect any unauthorised access to your account.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by rbet:
To exercise any of the above rights, please contact rbet's Data Protection Officer at [email protected]. rbet will respond to your request within thirty (30) days of receipt, in accordance with the DPA. rbet may request proof of identity before processing your request to ensure that personal data is not disclosed to unauthorised parties.
The rbet platform is strictly intended for adults who are 21 years of age or older, in accordance with PAGCOR guidelines governing online gaming in the Philippines. rbet does not knowingly collect personal data from persons under the age of 21.
rbet employs age verification measures during the registration process to prevent underage access to the platform. If rbet becomes aware that personal data has been collected from a person under the age of 21, rbet will immediately close the relevant account, void any transactions, and securely delete the personal data of the underage individual.
If you are a parent or guardian and believe that your child has registered on the rbet platform, please contact rbet support immediately at [email protected] so that the matter can be investigated and resolved promptly.
rbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or rbet's data processing practices. When material changes are made to this Privacy Policy, rbet will notify registered players via the mobile number or email address associated with their account, and will update the "Last Updated" date at the top of this page.
Your continued use of the rbet platform following notification of any changes to this Privacy Policy constitutes your acknowledgement of the updated policy. If you do not agree to the updated Privacy Policy, you must cease using the rbet platform and may request account closure in accordance with rbet's Terms & Conditions.
rbet encourages you to review this Privacy Policy periodically to stay informed about how your personal data is being protected. The current version of this Privacy Policy is always available on this page.
If you have any questions, concerns, or requests relating to this Privacy Policy or rbet's handling of your personal data, please contact rbet's Data Protection Officer through the following channel:
rbet's Data Protection Officer is responsible for overseeing compliance with the DPA and this Privacy Policy, and will handle all data privacy-related enquiries with the appropriate level of care and confidentiality. Please include your registered account username and a clear description of your query or request when contacting us to ensure the fastest possible response.
If you are not satisfied with rbet's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines, which can be reached through the NPC's official channels.
Six pillars of our commitment to your personal data
Every piece of data you send to rbet — from your login credentials to your withdrawal requests — is encrypted in transit using TLS. Your financial data and identity documents are also encrypted at rest, so they are never stored in plain text on our servers.
Access to your personal data within rbet is limited to authorised personnel who genuinely need it to do their jobs — support agents handling your queries, compliance staff processing verifications, and finance teams processing your payouts. No one else gets in.
rbet does not sell, rent, or trade your personal data to third-party marketers or data brokers — full stop. The only third parties who receive your data are those directly involved in operating your account, such as payment processors and KYC verification providers.
rbet processes all player data in accordance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and the regulations of the National Privacy Commission. Your rights under Philippine law are fully respected and actively upheld by rbet's dedicated Data Protection Officer.
rbet gives you real control over your personal data. You can request access to your data, ask us to correct inaccuracies, withdraw your marketing consent, or request account closure and data deletion — all by contacting our support team. Your data, your call.
In the unlikely event of a data breach affecting your personal information, rbet will notify both the National Privacy Commission and affected players within the timeframes required by the DPA. We will also provide clear guidance on the steps you should take to protect yourself.
Your data is safe with rbet. Join the growing community of Filipino players who trust rbet for fast payouts, fair games, and genuine data protection — all under one platform.
Must be 21 or older to register. Please gamble responsibly.